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Leading Solutions to Improve Customer Experience and Optimize Operations

Symphony EYC is a global leader in delivering benefits to retailers and manufacturers by utilizing customer insights to drive execution. By enabling a more engaged, consistent customer experience and optimized business operations, Symphony EYC partners with leading retailers and manufacturers in over 70 countries delivering increased margins, profits and customer loyalty.

Learn more about EYC in this interview with Dr. Pallab Chatterjee.

Symphony EYC - A Powerful Partnership of Industry Leaders

Founded by the 2012 merger of Aldata and EYC, Symphony EYC is a strategic partner to some of the world’s largest retail and consumer brands, national wholesale and distribution organizations and regional store chains. The new organization brings together EYC’s sophisticated customer engagement analytics with the proven, high performance retail and distribution optimization capabilities of Aldata. The combined business serves over 1000 clients, has over 600 employees and operates in over 25,000 stores with an expanding presence across the Americas, Europe and Asia..

Customer based decision support for retail

Discover how market-leading behavioral analytics and insights can help you better understand who your customers are, their value, preferences and how they can be influenced to purchase more, profitably

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Industry’s first role-based and customer-centric cloud solution

Enables retailers and CPGs to drive customer insights into planning and execution of marketing, merchandising, store management and supply chain.

Symphony Retail Cloud >>

Meet customer-driven demand with GOLD

Unify retail assortment, merchandising and supply chain management to streamline inventory, optimize operations and profitably meet customer demand.

Discover GOLD >>